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FAQs

What’s the difference between our Diamond line and our Gold Collection?

    The Diamond collection is salon quality, typically reserved only for licensed stylists. We use it in our own salon and for our clients. It takes to colouring and is great if you plan on changing up the styling of your extensions often.

    The Gold collection is suited for you if you don’t have any plans in the future to colour the extensions or if you do not plan on changing up the style of your hair very often.

      How many bundles do I need to buy?

        That answer depends on the thickness of your hair and whether you’re looking to do a full head of extensions or partial. If it’s partial in most cases one pack will suffice but for a full head 2 packs is usually enough.

          What hair colour should I pick?

            This really depends on the look you are going for. If you want some contrast you might want a different colour extension, if not you want to get as close as possible to your natural hair colour. If you are having trouble picking what colour you’d like to order send us a message and one of our extension experts will help you choose. We can even send you our full colour ring and make a custom order for you so you get EXACTLY the extensions you want.

              How long do our extensions last?

                If you follow our instructions for hair care our extensions last for months. When our salon clients come to us for routine maintenance on their extensions we regularly have extensions that last over a year.

                  Is your hair machine or hand-sewn?

                    Our hair is machine sewn. We found after trying both that machine sewn hair has a level of consistency that was superior to hand sewn. However, if you would like hand-sewn hair extensions, let us know and we can get it for you.

                      Is your hair single drawn or double drawn?

                        All of our extensions are double drawn. If you are wondering what the difference between single drawn and double drawn is, it refers to the thickness of the extensions. If for some reason you want thinner, single drawn extensions send us a message and we can make it happen for you.

                          What happens if I’m not satisfied?

                            We offer a 30 day money back guarantee. We’re confident that you will love our extensions, and if you don’t we’ll give you your money back.

                             

                              Have another question? Send us a message below!

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